- OperatorInfinity Media Group LTD
- Established2019
- Game LibraryOver 1,100 titles
- ProvidersRTG, Betsoft, Rival, BGaming & more
How to get in touch
The best way to contact us is by email. Send your enquiry to support@aussieplaycasino.click and include enough information for the support team to understand what you need. A clear message can help us review your question and respond more efficiently.
When writing to support, please include your account email address or username, a short description of the issue, and screenshots if they are relevant. Do not include your password or other sensitive security information in your message. If your enquiry relates to a transaction, provide the relevant general details without sharing full payment credentials.
- Account access, profile details and verification questions
- Deposit and withdrawal enquiries
- Questions about bonus terms and eligibility
- Technical problems, errors or website issues
- Responsible gambling requests, including help with account controls or taking a break
Support enquiries are usually answered within 24 hours, although response times can vary depending on the nature and volume of requests. Please send one detailed message where possible, as duplicate enquiries may take longer to review. If you are contacting us about a responsible gambling concern, make that clear in your message so it can be considered appropriately.
